Upon entry into the Shelter, each client is provided peer counseling, information, and assistance by a Case Manager who provides support and monitors progress towards goals throughout the stay at the Shelter. Each client and family has an individualized service plan developed to address specific needs and identify options. Staff assists each client with resource referrals, employment assistance, life skills, housing, childcare, and food pantry. Support and encouragement is provided in a safe, supportive environment that increases clients’ sense of safety and decreases feelings of isolation.