2016 Snapshot

The following outcomes are monitored on a continuous basis by the agency in order to determine the most effective ways in which to assist victims in achieving and maintaining safe, healthy, and violence-free lives. Evaluation of Services forms are provided to clients who complete the surveys on a voluntary and confidential basis. The agency’s leadership team reviews survey results at least quarterly to identify best practices, identify any issues that need to be addressed, and provide for continuous improvement to the programs and services conducted by the agency.







In 2016:

  • 94% of clients reported increased feelings of safety due to services received
  • 95% of clients reported that their children’s sense of safety increased due to services received
  • 96% of clients reported that counseling services assisted them
  • 88% of clients reported decreased feelings of isolation due to services received
  • 93% of clients reported increased awareness of community resources and options
  • 95% of clients reported that legal advocacy services assisted them
  • 92% of clients reported an increase in awareness of the dynamics of domestic and sexual violence
  • 92% of clients reported an increase in their children’s awareness of the dynamics of domestic and sexual violence

Quotes from clients served in 2016:

  • “I am so thankful for the assistance with getting the protective order and for all the services provided to me.” 
  • “I am more aware of my actions and how I handle things. I have learned to help myself through the community resources available. I have grown personally and feel safe and respected here. I am more aware of people with violent behaviors. I love this place.” 
  • “Thank you. The Women’s Shelter means so much to so many women. It’s a life line.” 
  • “The case management has helped me with referrals that I need to get me closer to my goals of becoming independent. Thank you for helping me feel more confident about myself.” 
  • “Great information on how to help with my kids, I’m focused on getting me better so I can help my kids through all of this.”

Total clients served: 2,865

  • Adults served: 1,607
  • Children served: 1,258

Gender of clients served:

  • female: 2,156
  • male: 709

Total residential clients served at shelter facility: 1,071

  • Adults: 603
  • Children: 468

Total non-residential clients served:  1,794

Total number of services provided: 114,397


Demographic Information:

  • Hispanic: 1,923
  • White: 476
  • African American: 186
  • Other: 189
  • Asian: 19
  • Native American: 19
  • Pacific Islander: 9
  • Multi-Racial: 44

2016 Financial Information: